6 Ways to Leverage PATLive’s Web & Mobile Apps for Your Businesst PATLive, we’re all about helping businesses save time and provide great customer service, and, now with our new web and mobile apps, we…Mar 30, 2021Mar 30, 2021
5 Creative Ways to Show Your Customers You CareWhen large corporations make a sale, that’s it; a sale happens, a customer is hopefully pleased, and somebody maybe gets a commission…Feb 3, 2021Feb 3, 2021
4 Unexpected Ways a Virtual Receptionist Helps Your BusinessThere are plenty of advantages to hiring virtual receptionists that you’re likely already familiar with. Having someone else handle…Jan 27, 2021Jan 27, 2021
5 Ways to Protect Your Business From RobocallsAn enormous volume of incoming calls is just part of the deal when you’re running a growing business, even if the business is in…Jan 20, 2021Jan 20, 2021
6 Simple Ways to Automate Customer CommunicationThere’s a major trend that’s taken the business world by storm in recent years, and it’s transparency.Jan 13, 2021Jan 13, 2021
8 Marketing Tips to Promote Your Small BusinessMarketing is essential if you want to attract new clients, make sales, and scale your business. It can also be really, really expensive.Jan 6, 2021Jan 6, 2021
Remote Work in 2021: What to ExpectOver the past ten years, there’s been a distinct shift in how the business world works. While it seemed radical early on, some businesses…Dec 31, 2020Dec 31, 2020
The Future of Customer ServiceCustomer service standards have shifted dramatically over the past decade, thanks to a combination of more competition in the market and…Dec 23, 2020Dec 23, 2020
How Technology is Changing Customer ServiceCustomer service today looks vastly different than it did even ten years ago.Dec 16, 2020Dec 16, 2020
Seasonal Call Answering Service: Boost Your Holiday BusinessIf you’re like many businesses, you can expect to have a significant uptick in sales and inquiries during the holiday season. More people…Dec 9, 2020Dec 9, 2020
6 Easy Ways to Improve Customer Service in 2021If you’re a small business owner, you’re taking stock of what helped your business to grow in 2020 and what can be improved in the…Dec 2, 2020Dec 2, 2020
Small Businesses Tips: How to Generate LeadsWe’re just a few weeks from 2021, which means small business owners are knee-deep in holiday preparations while also planning for the new…Nov 24, 2020Nov 24, 2020
6 Ways to Grow Your Small Business in 2021Many small businesses have both short-term and long-term goals of growth. They want to increase their client base, boost their revenue…Nov 19, 2020Nov 19, 2020
How to Build Reviews for Your Small BusinessWhen you’re looking for new ways to promote your business and build trust with potential customers, there are plenty of different…Nov 12, 2020Nov 12, 2020
7 Easy Ways to Stand Out From the CompetitionThe far-reaching potential of the internet has made it more difficult than ever for your business to stand out from the competition…Nov 4, 2020Nov 4, 2020
4 Creative Ways to Provide Personalized Service for CustomersCustomers have higher expectations than ever before. Customers know it, and businesses know it, and it’s true all over the world. It’s not…Oct 21, 2020Oct 21, 2020
Top Customer Experience Statistics of 2020reg Gianforte from RightNow Technologies, Inc. defines customer experience (CX) as “the sum of all interactions that customers have with a…Oct 14, 2020Oct 14, 2020
Customer Service Week: Celebrating While Working RemotelyCustomer Service Week is the first full week of October, and it’s all about celebrating your frontline. This year, of course, things look…Oct 6, 2020Oct 6, 2020
How To Choose an Inbound Call Center SolutionCongratulations! The day is here when you’re getting so many calls that it’s interrupting your day-to-day life or that your staff simply…Sep 30, 2020Sep 30, 2020
